CRL's dual laboratories ensure business continuity for clients, leveraging cutting-edge technology and innovation to deliver reliable, rapid test results.
Most every day, around the clock, samples arrive at CRL from across the United States and around the world. Destined for laboratory testing, each one has a story to tell: perhaps it’s a parent seeking life insurance to protect their family, a job seeker getting a drug test for a new career, or a laboratory test answering an important health question. At CRL, we understand the importance of swift, accurate answers for all these cases, and we’re proud to routinely report test results in less than 24 hours.
Mark Magee, VP of Laboratory Operations, shares: “It’s been exciting to leverage technology to build a fully automated, state-of-the-art facility at our Lenexa, KS laboratory. But that’s not enough. Our clients rely on us to meet and exceed their needs without any unintended business interruptions. In 2004, we invested in our second CRL laboratory facility in Olathe, KS. It’s fully operational and proved highly valuable during COVID.”
The Lenexa and Olathe laboratories demonstrate our commitment to investment in the latest technologies. They are equipped with cutting-edge equipment and adhere to the highest standards of quality control. This ensures that every sample is handled with the utmost care and precision, providing our clients with the confidence they need in their results.
Looking ahead, CRL remains committed to innovation and growth. We are continuously exploring new ways to improve our services and expand our reach. Whether it’s through the development of new testing methodologies like InsurCheck® and InsurCheck PLUS™ or the expansion of our facilities through business continuity efforts, our goal is unparalleled service to our clients.
About the Author
Brian Coens leads CRL’s Insurer Services business unit, which focuses on providing testing solutions to the life insurance industry. He has more than 30 years of experience in the life insurance industry, specifically in risk assessment and laboratory services. Brian was also instrumental in the founding of CRL PLUS, which is CRL’s affiliate that provides underwriting automation and services to life insurance clients.