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Employer Products

Employer Products

Workforce

Workforce, FormFox’s interactive web portal, allows you to offer a “best in class” client user experience. Access can be filtered by organizational level. The private labeled site tracks and reports drug tests, alcohol tests and DOT physical exams, including associated documents.

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The Marketplace

The Marketplace solution is a single source, electronic platform that delivers greater visibility, transparency, accuracy, and efficient reconciliation and payment for services. The Marketplace solves program administrators' challenges in managing a large network of fragmented providers and reconciling an overwhelming number of invoices each month. Clinics and collections sites no longer need to generate and distribute hundreds of invoices each month and wait months to get paid. The Marketplace brings buyers and providers together in an efficient and economic manner of ecommerce.

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API and Integration

CRL FormFox provides a suite of integrated services which allow for seamless and near real time interaction with search, order, and notification/result API components.

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  • Account Management
  • Document Management
  • Random Program Management
  • Results Processing
  • Point of Care Testing
  • eCCF and Testing Workflows

Account Management

Formfox provides program administrators with an assortment of tools to manage customer accounts, including customer contacts, employees and applicants, compliance, testing protocols and billing. The Account Management module allows program administrators to easily setup new customers, whether large, geographically dispersed national accounts, or small single location customers, representing each account’s characteristics and protocols uniquely.

Benefits Include:

  • Manage and organize customer account structure, protocols, clinic networks and personnel.
  • Manage Collector, Lab, MRO and EAP vendor information, including services offered, costs for services, and invoice reconciliation tools.
  • Establish protocols for processing and reporting results of workplace health and safety service events, as well as managing the financial protocols for each customer.

Document Management

FormFox document management allows users to scan, upload and download important health and safety documents, including CCFs, ATFs, prescriptions, and exam forms. Combine all service event data and documents in a single easy to access place.

Benefits Include:

  • Providing visibility to data, documents and reports from a single view makes processing results faster, and provides a better customer experience.
  • Multiple methods for acquiring document images simplifies accumulation of key documents.
  • Electronic storage and easy retrieval of documents means fewer paper files and better access to information

Random Program Management

FormFox has consistently led the way for the management of random testing programs. From flexibility in creating random pool groups, to options for selection methodology, to compliance analysis tools, FormFox Random Program Management provides everything needed to administer a successful, defensible and compliant random program.

Benefits Include:

  • Flexibility in creating random pool groups
  • A variety of random selection methodologies
  • Batching of pool group selections
  • Membership updates online or via import
  • Automated distribution of selection reports
  • Compliance analysis tools

Results Processing

FormFox Results Processing provides downloading and reporting of health and safety information based on account configurations with automated throughput, allowing administrators to focus time on exception handling.

Benefits Include:

  • Connectivity with clinics, labs, MROs and background screening providers allows FormFox to deliver results information from each of the key data sources.
  • The real time delivery of this data ensures our subscribers the industry’s fastest turnaround time.
  • Easy to handle exception rules and resolution tools ensures the integrity of the data brought into FormFox, and allows users to focus their time where the attention is needed.
  • Easy to configure and uniquely flexible reporting profiles provide automated reporting via web, email, fax and data via web services.
  • Account configurations and protocols allow results to download and automatically report without user intervention

Point of Care Testing

Because more and more organizations are including instant testing as a key component of their employee screening program, FormFox has developed a wizard driven process that guides collectors through the instant testing process complete with the capability of disseminating results instantaneously. FormFox is device- and product-agnostic, freeing customers to choose the product that best suits their program objectives while retaining all of the benefits.

Benefits Include:

  • Better Collection Process Quality.
  • Ability to choose any instant testing device or product to suit your needs.
  • Generation of electronic CCF in cases where the sample is sent to the lab for
    further testing.
  • Improved Information Accuracy. Prepopulated authorization forms ensure that the correct service is performed, and that accurate data is delivered.
  • Speedy Distribution of Information. An instant test isn’t really instant unless the results are delivered immediately. FormFox shortens the entire drug testing cycle by instantaneously delivering the electronic result to the downstream constituency.

eCCF and Testing Workflows

Our technology and workflows connect employers, collectors, laboratories, TPAs and MROs. With our partners, we strive to remove the dangers of substance abuse in the workplace. We have assumed the critical role of transforming the workflows surrounding screening processes, making them smarter and faster. Removing the risk of paper- based errors and inefficiencies and streamlining and securing the transmission of information are central to our mission and serve as the foundation of our web-based software solutions.

Benefits Include:

  • Better collection process quality.
  • Omissions, along with the rework required to correct them are avoided.
  • Digital CCF archive provides instant, efficient, web-based access to CCFs whenever and wherever it is needed.
  • Improved information accuracy from pre-populated authorization forms, ensuring that the correct service is performed, and that accurate data is delivered.
  • FormFox shortens the entire drug testing cycle by instantaneously delivering the electronic CCF and related data to the MRO, TPA, Employer and Lab.
  • Ordering and reporting portal enables customers to easily locate clinics and collection facilities, order drug screening services, track the status of their orders, and view the results of completed events
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